From Microsoft software setup and device updates to WiFi configuration and technical assistance, XAQIL helps keep your technology properly configured and ready to use.
WINDOWS & SOFTWARE SUPPORT
WIFI SETUP & SECURITY
XAQIL Technologies provides practical technical assistance for compatible computers, Microsoft software and existing WiFi networks.
MICROSOFT WINDOWS
Installation and configuration of compatible Windows operating systems, including legitimate activation using a valid licence or product key.
MICROSOFT 365 / OFFICE
Installation, setup and activation assistance for supported Microsoft Office products using valid licensing.
WINDOWS DEVICE MANAGER
Installation of compatible device drivers to help supported hardware communicate correctly with the operating system.
WINDOWS UPDATE
Assistance with installing supported Windows updates and resolving basic update-related issues on compatible devices.
XAQIL helps configure and secure existing home or small-business WiFi networks.
This service covers configuration and support. It does not include physical WiFi infrastructure, cabling or router installation unless separately agreed.
Change the wireless network password and basic router access credentials.
Assist with appropriate router security settings such as WPA2 or WPA3 where supported.
Identify and restrict unwanted devices using supported router controls.
Configure supported guest-network access and basic usage restrictions.
Configure supported parental controls, schedules and access restrictions.
Configure time-based access rules where supported by the router.
Certain software setup, activation support, configuration and troubleshooting can be handled remotely when appropriate.
Request Remote Support →Where available, selected technical services can be provided in person depending on the location and type of assistance required.
Request On-Site Support →Explain what you need help installing, configuring or fixing.
XAQIL determines whether the request can be handled remotely or on-site.
We confirm the work required and applicable service cost.
The agreed setup, update or technical assistance is completed.
Availability of certain features, updates, drivers and router controls depends on the customer's device, software version, hardware and router model. XAQIL confirms compatibility before completing the requested service.
Contact XAQIL with the device, software or WiFi issue and we'll determine the appropriate next step.
